Introduction to Service Management Lifecycle Certification

Introduction to Service Management Lifecycle Certification [Collection] Simplilearn Solutions (http://www.simplilearn.com) provides IT Infrastructure LIbrary (ITIL) Certification Exam Preparation through a blended learning model of classroom training and online learning. Simplilearn Solutions is an APMG -UK accredited training organisation for providing ITIL V3 Foundation and ITIL V3 Intermediate training and certification worldwide. Enroll now for ITIL V3 Foundation training online from http://www.simplilearn.com/simplilearn/itil/online-courses ITIL V3F online courses start from $74.99 onwards. Features of Simplilearn ITIL V3 Foundation exam training: -2-day classroom workshop with APMG accredited courseware -90-day online e-learning self-study preparation with APMG accredited courseware -Take 2 full-length (40 questions, 1-hour) ITIL simulation tests online along with the 90-day ITIL online training course -Online training with 7 full-length audio-video chapters and 2 ITIL V3 Foundation simulation tests -Earn 45 PDUs: 45 PDUs certificate for PMP-certified participants -24*7 Support via live online chat, e-mail (support at simplilearn dot com) and phone (+1.770.881.8180) -Opportunity to get ITIL certified: Attempt ITIL V3 Foundation exam on the 2nd day of the classroom training (optional) -Access ITIL training forums for knowledge sharing, exam tips, and local study groups - APMG accredited courseware - Blended learning mode (classroom training workshop + 90-day online preparation + 2 practice tests + 45 PDUs certificate) -Prepare for ITIL V3 Foundation certification for $999 only. For Online ITIL V3 Foundation Courses Visit: http://www.simplilearn.com/simplilearn/itil/online-courses ITIL V3 Foundation Online Training: 1-month ITIL V3 Foundation training: $74.99 2-month ITIL V3 Foundation preparation: $99.99 3-month ITIL V3 Foundation training: $129.99 Enroll now: http://www.simplilearn.com/simplilearn/itil/online-courses For ITIL V3 Intermediate Course (Blended learning: Classroom + e-learning) http://www.simplilearn.com/simplilearn/itil/itil-v3-intermediate-online-courses Upcoming ITIL V3 Foundation Workshops across the globe: (Blended learning: Classroom + e-learning) http://www.simplilearn.com/simplilearn/events/upcoming-itil-workshop E-mail support@simplilearn.com to know more about our ITIL V3 Foundation and ITIL V3 Intermediate exam training courses worldwide or call now! on +1.770.881.8180 Transcript for Service management Lifecycle: Introduction to Service Management Lifecycle. This is the first module of the course. Here we will introduce, what is ITIL, the structure of the library in the latest version of ITIL otherwise known as V3 , the ITIL qualification scheme and the exam format. Also in this module, we will introduce you to the concept of IT Service Management and the basics of processes, functions, and roles. We will also introduce, how ITIL®V3 defines the Service Lifecycle and what each of the phase of this lifecycle looks like. This module is broken into 3 lessons or chapters, with each lesson clearly stating the Learning outcomes expected at the end of the lesson. Make sure that you get it right, before you move on to the next chapter. Now, let's look at what is IT service management? IT service management could be described as Managing IT in a way that it is recognized as a key contributor to the business objectives of an organisation. How does that happen is what we will get introduced to in this course. And what has ITIL got to do with IT service Management? ITIL provides the structure or the framework on how to make IT a valued contributor in an organisation, so if you know and follow ITIL, you as an IT person can contribute to your organisation achieving its goals in better and efficient way. Let start at the beginning by understanding what is ITIL , the objective of our first lesson in next slide. The learning outcomes or lesson objectives of this lesson are to understand what is ITIL, What is a service lifecycle, how is the latest ITIL version structured, what is the scope and components of the ITIL Service Lifecycle and different interfaces across the lifecycle. This lesson will also introduce you to the ITIL qualification scheme, which is aimed at increasing your expertise across the Service Management lifecycle and the different paths you can take to progress your journey towards expertise in Service Management. Visit http://www.simplilearn.com/ to prepare for ITIL V3 Foundation and ITIL V3 Intermediate certifications.