ITIL V3 Lifecycle Components | ITIL V3 Foundation Training | ITIL V3 Classroom Training

ITIL V3 Lifecycle Components | ITIL V3 Foundation Training | ITIL V3 Classroom Training [Collection] Simplilearn Solutions provides IT Infrastructure LIbrary (ITIL) Certification Exam Preparation through a blended learning model of classroom training and online learning. Free Resources: http://www.simplilearn.com/simplilearn/free-resources Simplilearn Solutions is an APMG -UK accredited training organisation for providing ITIL V3 Foundation and ITIL V3 Intermediate training and certification worldwide. Enroll for ITIL 2011 Foundation Certification Training USA for $999 only: http://www.simplilearn.com/simplilearn/events/itil-training-usa Features of Simplilearn ITIL V3 Foundation exam training: -2-day classroom workshop with APMG accredited courseware -90-day online e-learning self-study preparation with APMG accredited courseware -Take 2 full-length (40 questions, 1-hour) ITIL simulation tests online along with the 90-day ITIL online training course -Online training with 7 full-length audio-video chapters and 2 ITIL V3 Foundation simulation tests -Earn 45 PDUs: 45 PDUs certificate for PMP-certified participants -24*7 Support via live online chat, e-mail (support at simplilearn dot com) and phone (+1.770.881.8180) -Opportunity to get ITIL certified: Attempt ITIL V3 Foundation exam on the 2nd day of the classroom training (optional) -Access ITIL training forums for knowledge sharing, exam tips, and local study groups - APMG accredited courseware - Blended learning mode (classroom training workshop + 90-day online preparation + 2 practice tests + 45 PDUs certificate) -Prepare for ITIL V3 Foundation certification for $999 only. For Online ITIL V3 Foundation Courses Visit: http://www.simplilearn.com/simplilearn/itil/online-courses ITIL V3 Foundation Online Training: 1-month ITIL V3 Foundation training: $84.99 2-month ITIL V3 Foundation preparation: $114.99 3-month ITIL V3 Foundation training: $149.99 Enroll now: http://www.simplilearn.com/simplilearn/itil/online-courses For ITIL V3 Intermediate Course (Blended learning: Classroom + e-learning) http://www.simplilearn.com/simplilearn/itil/itil-v3-intermediate-online-courses Upcoming ITIL V3 Foundation Workshops across the globe: (Blended learning: Classroom + e-learning) http://www.simplilearn.com/simplilearn/events/upcoming-itil-workshop E-mail support@simplilearn.com to know more about our ITIL V3 Foundation and ITIL V3 Intermediate exam training courses worldwide or call now! on +1.770.881.8180 Transcript for Lifecycle Components: The architecture of the ITIL Core is based on a Service Lifecycle. Each volume of the core is represented in the Service Lifecycle. A service lifecycle starts with Service Strategy. This is the time when what services an IT organization should provide to be competitive in the market is decided. So in this phase, questions like, what service to provide, why will some one pay for our services are decided. The next stage in service lifecycle is Service Design, where in specific design related decisions are made. For example, we are looking to provide services to which user base, will our service be 24/7 or it will be provided only during a certain time period etc are decided during this phase. Once all Service design related decisions are taken up, the next stage in service life cycle is Service Transition. This is the stage of actually rolling out the service to the users. So that service becomes available to its target user base. The next stage in the service life cycle is Service Operation. So once users start accessing the service and if they encounter any problem, service operation takes care resolving their problems. In other words, aim of Service Operation is making sure that service runs interrupted. The continual service Improvement is the process of continuously looking at the service and making sure that service quality or service effectiveness and efficiency is continuously improving. This is done by collecting lot of data about how service is functioning over a period of time. This is an ongoing process through out the lifecycle of a service. Now, tell me, who would be responsible for CSI or continuous Service Improvement of a Service? If you did answer, Service Owner! You are absolutely right. If you answer is wrongly, go back and look at the roles and responsibility of the Service owner! Now, let's look at the Graphic on the slide. It illustrates the Service Lifecycle components, which are nothing but the constituent processes and functions. Vertical Boxes in the dark shades represent the different processes in that particular lifecycle, for example, in Service Strategy lifecycle phase; we have Strategy Generation, demand management, The light shaded boxes in service Operations represent functions in that lifecycle. Do not panic with so many new terms here again. We will learn them as we progress in this course. Visit http://www.simplilearn.com/ to prepare for ITIL V3 Foundation and ITIL V3 Intermediate certifications.